Review automation in Columbus
Reviews move you up the map. Most happy customers just need to be asked once, at the right time.
Why it matters more in a big city
In a city this size there are dozens of businesses doing what you do. Customers short-list by stars and review count before they read anything else.
In our scan, 16 of 40 general contractors had fewer than ten reviews. A steady trickle of new ones is enough to stand out.
How review habits differ between trades
The same policy-safe system works for everyone, but when to ask and what customers look for changes with the work.
HVAC companies
Work comes in waves: the first hot week and the first cold snap. That is when most reviews can be collected, and when new customers are reading them. In our scan, 5 of 40 HVAC companies had fewer than ten reviews.
Painters
Customers judge painters on tidiness and finish, so reviews that mention those carry weight. Asking on the day the last coat dries, with an option to add a photo, gives the next homeowner in German Village or Clintonville something to look at.
Tree services
After a storm, people search in a hurry and short-list by review count. Recent reviews that mention safety, cleanup and fair pricing help most. In our scan, 7 of 40 tree services had fewer than ten reviews.
Dentists
Patients review readily, but replies need care: privacy rules mean a practice should not confirm someone is a patient or discuss their treatment in public. The reply stays general and invites them to call. Reviews are part of a practice's local SEO as much as its reputation, since they feed the map listing.
How it works
- 1
Hook it up
We connect to whatever records your finished jobs. A spreadsheet works too.
- 2
Send the ask
A short text goes out after each job, while the customer still remembers you.
- 3
Answer everything
Good or bad, each review gets a reply within a working day.
- 4
Put them to work
Strong reviews get quoted on your service pages and in ad copy.
The rules we follow
- Every customer gets the same request; nobody is filtered out
- No discounts or gifts in exchange for reviews
- One reminder, then we stop
- Monitoring across Google, Yelp and Facebook
Price
Included in every SEO tier. On its own, it's quoted after the audit, with the software and sending number included.
How do your reviews compare?
The audit lines them up against your top three competitors.
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