AI chat assistant for Columbus businesses
Visitors who can't get an answer in seconds leave and ask someone else.
The short version
It answers from facts you give it, tells people up front that it is an AI assistant, asks what you would ask, and puts the booking in your calendar. When a question needs a person, it passes the whole conversation to you.
Chat assistants for different kinds of business
What people type into a chat box depends on what they are buying, so each setup starts from the questions that business actually gets.
Landscapers
Spring brings a flood of quote requests, many from outside your area. The chat asks for the address, the kind of work and a photo, so you only quote the jobs worth driving to. A typical landscaping job is about $2,900 by our regional estimate, so screening saves real time.
Restaurants
Most questions are simple: hours, parking near the Arena District, large bookings, dietary options. The assistant answers those instantly, but allergy questions go to staff, since a chat should never promise a dish is safe.
Roofers
Visitors often ask about insurance claims. The assistant explains how you handle storm work in general terms and books an inspection; it does not tell anyone what their policy covers. In our scan, 4 of 40 roofers had fewer than ten reviews, so a fast, helpful answer is one more way to stand out.
Dentists
Patients ask if you take their insurance, if you see children, and how soon they can come in. The chat handles those and books, while anything clinical goes to the practice. Like the rest of your online marketing, it works best when the answers match what your website and SEO pages already say.
Why this matters in Columbus
In our Maps scan around Columbus, 61 of 400 trade businesses had no website at all, so customers messaged them on Facebook or not at all. The assistant works in Facebook and Instagram messages too, which covers those businesses as well.
For everyone else, it means the visitor browsing at night from Dublin or Gahanna gets an answer now instead of in the morning.
What you get
- Answers drawn from your own prices, hours and policies
- One inbox for site chat, Facebook and Instagram
- The questions you'd ask, before anything is booked
- A clean hand-off to a person, conversation attached
- A weekly list of what people asked and what got booked
Setup
- 1
Write it down
We turn your know-how into plain answers it can use.
- 2
Decide the paths
Which questions it handles, which it books, which go to you.
- 3
Switch it on
Website first. Social inboxes once it's proven.
- 4
Read the transcripts
Monthly, so weak answers get rewritten.
Cost
Quoted after the audit, plus the platform's monthly fee.
Want to see it answer your questions?
We can set up a demo with your own information.
Get My Free Audit Send a question
No charge, nothing to sign. We will be in touch.