AI voice receptionist for Columbus businesses
A missed call is usually a customer who rang the next name on the list.
What it does
It answers in your business name, tells callers it is an AI assistant, and handles the questions you get every day: hours, areas, prices, availability. It books into your calendar and passes urgent calls straight to a person.
After each call you get a short text summary, so nothing depends on someone remembering to write it down.
How call answering differs across Columbus trades
The calls a roofer gets look nothing like the calls a law office gets, so the receptionist is set up differently for each.
HVAC companies
Calls spike when the weather turns, often after hours. The assistant sorts no-heat and no-cooling emergencies from routine tune-ups and books the routine work straight into open slots. With an HVAC job around $6,700 by our regional estimate, the overnight call is often the valuable one.
Plumbers
Burst pipes and backed-up drains do not wait. The assistant gets the address, asks if the water is shut off, and puts true emergencies through to whoever is on call. Smaller jobs, around $1,000 by our regional estimate, are booked without interrupting the crew.
Tree services
After a storm, the phone rings all at once. The assistant takes each caller's location and the urgency, and anything involving a tree on a house or near power lines goes to a person immediately. Callers in Westerville and Dublin hear clearly if you cover them.
Law offices
Here the assistant handles intake only: name, contact details and the type of matter. It never gives legal advice, and it books a consultation or passes the call to staff. Search and other digital marketing bring prospective clients to the phone; the receptionist makes sure the first call is answered.
What a missed call is worth here
By our regional estimates for Columbus, an average roofing job runs about $9,500 and an HVAC job about $6,700. One call that goes to voicemail, and then to a competitor, can be worth more than many months of the receptionist.
Those are cost-guide estimates adjusted for Columbus prices, not quotes. Your own numbers come out of the call tracking in the audit.
Built around your business
- A script in your business's voice, opening with a clear AI disclosure
- Answers taken from your own services, prices and hours
- Appointments written straight to your calendar
- Emergencies put through to a person immediately
- A text recap after each call
- A monthly look at what callers wanted
Rollout
- 1
Brief it
What you sell, where you go, what it costs, when you're open.
- 2
Draw the lines
What it may book, what it must transfer, when it just takes a message.
- 3
Start after hours
Then add daytime overflow if you want it.
- 4
Tune monthly
We read the transcripts and fix what it got wrong.
Cost
Setup is quoted after the audit, plus the platform's monthly fee.
How many calls are you missing?
Call tracking in the audit shows you.
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